Product Overview
The 369-HI-0-0-0-0-H-E is a microprocessor-based motor management relay from GE Multilin, part of the 369 series. It provides comprehensive protection, control, and monitoring for three-phase AC induction motors. Designed for medium-voltage applications, this relay supports advanced diagnostics, metering, and communication protocols, ensuring seamless integration into industrial automation systems.
Technical Specifications
| Specification | Details |
|---|---|
| Model Number | 369-HI-0-0-0-0-H-E |
| Series | 369 Motor Management Relay |
| Operating Temperature | -40°C to +60°C |
| Dimensions | 216mm × 152mm × 152mm |
| Weight | 2.3kg |
Key Features
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Motor Protection: Protects motors from overcurrent, undervoltage, phase reversal, and ground faults
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Advanced Diagnostics: Features an enhanced thermal model and motor health diagnostics
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Predictive Maintenance: Provides real-time metering and event logging for proactive fault detection
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Flexible Communication: Supports RS485, Modbus, and optional Ethernet for seamless integration
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Simplified Setup: Easy configuration via EnerVista™ 369 software
Application Scenarios
The 369-HI-0-0-0-0-H-E is ideal for use in industrial plants, utilities, and process control environments. It ensures motor reliability and uptime by detecting faults early and enabling quick corrective actions.
Frequently Asked Questions (FAQ)
Q: Is this module brand new and original?
A: Yes, all units are factory-new and original from GE Multilin.
Q: Do you have stock available? How fast can you ship?
A: We have inventory ready. Orders ship within 3 days to 2 weeks depending on quantity.
Q: What logistics providers do you use?
A: We typically ship via DHL, FedEx, and other reliable carriers.
Q: What if there is a quality issue?
A: We offer a 30-day return policy for any quality-related concerns.
| Quick Quotes | Receive price & availability FAST from our dedicated customer service team. |
|---|---|
| Delivery | Expedited, Freight, And International Shipping Available. |
| Condition | 100% New with Original Package |
| Payment | We accept American Express, Discover, MasterCard, PayPal, and Visa. Our site is secured by RapidSSL. |
| Shipping Port | ShangHai, Xiamen |
| Warranty | 12 Months |
| Q: Is Our Pricing Competitive? |
| A: Yes, we collaborate with over 50 countries worldwide. As a top supplier in China, we offer significant discounts based on market trends. |
| Q: What Is the Warranty Period? |
| A: All our new and original products come with a standard one-year warranty. |
| Q: What Payment Methods Do We Accept? |
| A: We require 100% T/T (Telegraphic Transfer) payment before shipping. For items with a lead time, a 30% deposit is needed upfront, and the remaining 70% is due before shipping. If you have a representative in China, you can arrange an RMB transfer through them. |
| Q: What Shipping Methods Do We Use? |
| A: We primarily use FedEx, DHL, UPS, and BRE for shipping. If you have an account with any of these carriers, you can handle shipping directly. We also offer free shipping to China-based freight forwarders. |
| Q: What Is Our Delivery Time? |
| A: Delivery usually takes 1-3 days after receiving the initial payment. For items with a lead time, shipping will occur according to the specified schedule. |
| Q: How Do We Package the Goods? |
| A: We ensure safe packaging with multiple layers of protection. Products are first placed in their original boxes and sealed with labels. A layer of bubble wrap is then added for collision protection during transit. Finally, the items are packed securely in durable boxes. |
| Q: How Can Customers Contact Us and Request a Quote? |
| A: You can reach out to us via email, WhatsApp, WeChat, Skype, or your preferred communication platform. Contact us with your needs, and we'll provide a prompt, customized quote. |
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